Julianna Mcclatchey is a...

Technical Communicator

Julianna was assigned as the lead to develop several versions of installation instructions for a variety of products. She conducted research, interviewed SMEs, helped install the hardware while documenting each step, produced photo shoots, developed content, and kept the project on track by meeting all deadlines. The owner of the company congratulated the team, saying the outcome exceeded his expectations. Julianna was nominated by her coworkers and won the Exemplary Customer Experience Award.


Another project of note was an innovative lacing system to be tested on an existing shoe. Julianna familiarized herself with the technology and identified the stakeholders she needed to work with to see it to fruition. She brought in-house and vendor engineers together to ensure manufacturability and performance, while working with the innovation team in Taiwan to put together several configurations of samples. The result? Prototypes that passed fit and performance testing with flying colors.


Julianna accepted the chance to lead a company-wide initiative to cut waste and chemicals in the footwear manufacturing process. Her goal? Create the Men's Training Category procedures and implement the program. With no road map to follow, she researched and gathered the necessary information to move forward. She briefed the team through presentations, worked with the Taiwan office to formulate the process, and implemented the plan flawlessly. Her category was one of the first to reach compliance and was recognized by company leaders as a model of how it should be done. Other groups requested her procedures to implement their own.


As Editor of the Lunch Times, an exclusive group of restaurant guides published in Portland and Seattle, Julianna shined. From the central office in Portland, she managed editorial teams in both locations. She also wrote, edited, and coordinated production.

Creative Problem Solver

How to update agency brochures on a shoestring budget? Vital for outreach, safety, and education, Domestic Violence Resource Center handouts were a must for clients, doctors, therapists, and emergency responders. As most consisted of a simple piece of paper, Julianna redesigned the brochures, giving them a consistent, professional look. One piece explained how to create an escape plan. She created a simple trifold, the size of a business card, that could easily be concealed in a shoe or secret compartment of a purse. Even though agency leaders were somewhat skeptical, Julianna approached community partners and asked them to purchase the cards for a nominal fee. All agreed without hesitation, covering the printing costs for the entire project.